Refund policy
Return and Refund Policy
At Physicians Solution Wellness, we want you to feel confident trying Sleep Solace. That is why we offer a 60-day satisfaction guarantee.
If you are not satisfied with your purchase, you may request a refund within 60 days of receiving your order.
To request a refund, please contact us at hello@everwellbrandsco.com with your order number and the email address used at checkout.
Refund Eligibility
To be eligible for a refund:
You must contact us within 60 days of receiving your order.
Your purchase must have been made directly through our website.
You must provide your order number or proof of purchase.
Refund requests made after 60 days may not be approved.
Returns
Because Sleep Solace is a consumable wellness product, please contact us before sending anything back. If a return is required, we will provide instructions on where and how to send your item.
Items sent back without first contacting us may not be accepted.
Damaged, Defective, or Incorrect Orders
Please inspect your order when it arrives. If your item is damaged, defective, or you received the wrong product, contact us as soon as possible at hello@everwellbrandsco.com so we can make it right.
Please include your order number and, if possible, a photo of the damaged or incorrect item.
Refunds
Once your refund is approved, it will be issued to your original payment method.
Please allow up to 10 business days for the refund to appear on your bank or credit card statement. Processing times may vary depending on your financial institution.
If more than 15 business days have passed since your refund was approved and you still have not received it, please contact us at hello@everwellbrandsco.com.
Subscriptions
If you are subscribed to recurring deliveries, you may cancel or manage your subscription according to the subscription terms provided at checkout and in your account or subscription management link.
Canceling a subscription stops future orders. It does not automatically refund an order that has already been processed or shipped.
Digital Products and Free Gifts
Digital downloads, guides, trackers, and bonus materials provided with your purchase are not returnable and do not have separate cash value.
Questions
For any return or refund questions, please contact us at: